Deliveries to Parcel Lockers and MyPost addresses may experience delivery delays. Orders being delivered to Cocos Keeling, Christmas and Norfolk Islands cannot be sent with this option. Our warehouse despatches orders on NSW business days only.
STANDARD DELIVERY - FREE for Orders over $99
Standard shipping is free for orders over $99, otherwise $9.99 flat rate Australia-wide*.
Standard shipping orders are dispatched within 1-2 business days.
You can track your order with the consignment number emailed to you once your order has been dispatched from our warehouse.
Delivery times are approximate and may vary based on your location:
- Sydney Metro: 2 -3 business days
- Regional NSW: 2-4 business days
- Metro (ex. Sydney): 2-6 business days
- Regional (ex. NSW): 2-8 business days
PLEASE NOTE: Ongoing challenges presented by Covid-19 are sometimes causing delays . Detailed current information regarding delivery times is available on the Australia Post website by clicking here.
Free over $99 exclusions:
*CostumeBox Encore products do not count towards free shipping threshold
EXPRESS COURIER - Sydney Only - $16.99 Flat Rate
Overnight next business day delivery (or same day delivery for orders placed by 6am on business days) is available for customers within Sydney Metro and outer Sydney areas.
Delivery will be in the afternoon/evening - between 1pm and 9pm. Flat rate fee of $16.99.
PLEASE NOTE: Our Express Courier is unable to deliver to PO Boxes or Parcel Lockers. Please enter a business or residential address at the checkout.
This service is limited to certain parcel sizes and will not display at checkout if the items in your cart exceed this. If you live in Sydney and are not seeing this option at checkout, please contact our friendly Customer Service team for assistance.
Including Traditional Place Names
To acknowledge the Traditional Custodians of the land your item is being delivered on, you can include those place names in your residential Shipping address on our checkout. Please use the optional Company field at the checkout.
To find Traditional Place names, check AIATSIS, Aboriginal and Torres Strait Islander Land Councils, or Cultural Centres in your local area.